Política de envío
At Nutrally, we prioritize providing our customers with a seamless and timely delivery experience. Below are the details of our shipping policy for both domestic and international orders.
Order Processing Time
- All orders placed on our website will be processed within 24 to 48 hours of receipt, excluding weekends and public holidays.
Domestic Shipping
Estimated Delivery Time:
- The estimated delivery time for our domestic orders is between 3 to 4 days from the date of order confirmation.
- Delivery times may vary depending on the destination address and courier company.
Maximum Delivery Time:
- In rare cases where there are no disputes or issues with the courier company, the maximum delivery time for our products is 10 days from the date of order confirmation.
- External factors such as weather conditions or logistical challenges may occasionally cause delays beyond our control.
Shipping Providers:
- We collaborate with reliable courier companies to ensure efficient delivery across India.
Order Tracking:
- Upon dispatch, you will receive a confirmation email containing a tracking number.
- Use this tracking number to track your order through the courier company’s website.
International Shipping
Estimated Delivery Time:
- The estimated delivery time for international orders is between 7 to 15 business days, depending on the destination country and customs processing.
Maximum Delivery Time:
- In rare cases where unforeseen delays occur, the maximum delivery time for international orders is 30 business days from the date of order confirmation.
Customs Duties and Taxes:
- International orders may be subject to customs duties and taxes as per the regulations of the destination country.
- Customers are responsible for any additional charges incurred during customs clearance.
Shipping Providers:
- We partner with reputable international courier services to ensure smooth and secure delivery across borders.
Order Tracking:
- Once your order has been dispatched, you will receive a confirmation email with a tracking number.
- This tracking number can be used to monitor your shipment status on the courier company’s website.
We are committed to ensuring timely deliveries and a positive shopping experience. Should you have any questions or concerns regarding your shipment, please feel free to contact us.